Intesys is a Technological Digital Agency with strong competences in Liferay portals and e-commerce, supporting Apache Syncope in its commercial offering.

Azienda Ospedaliera di Padova

The Institution

The Azienda Ospedaliera di Padova (AOP) is a highly technological hospital, awarded with important nationwide acknowledgments.

Important hub for the province of Padua and Regional Reference Centre for the integration between healthcare and didactics, it features strong connection with University of Padua.

The Azienda Ospedaliera di Padova acts, for the University of Padova, as reference hospital for teaching and research in the area of the Medicine and Surgery, within the purpose of existing convention between Regione del Veneto and UNIPD.

The IdM Project

AOP, with Intesys - company specialized in Identity Management and Open Source System Integration - support, has realized the analysis and migration of identity management from the old monolithic proprietary system to a modern, complete Open Source solution.

The project core is composed by Apache Syncope for identity flows orchestration and Liferay Enterprise Portal for end-user web interface. Access Management is tightly integrated with CAS.

This solution is able today to manage the whole staff (about 15000 users) and the various user classes (about ten) ensuring the correct handling of the entire lifecycle, which includes:

  • User create (role-based provisioning onto the external resources);
  • Self-registration;
  • Password update;
  • Password policy enforcement;
  • Self-update;
  • Password reset;
  • Automatic handling of leaving employees.

The resources involved in the provisioning process:

  • LDAP;
  • Active Directory;
  • Zimbra (ad-hoc ConnId connector realized by Intesys);
  • Scripted SQL;
  • AS400.


ARAG Group is the largest family-owned enterprise in the German (headquartes in Düsseldorf) insurance industry and strengthened its position among the world's three leading legal insurance providers. Over the past 77 years, ARAG has evolved into an international successful, versatile and independent quality insurer.

ARAG SE Rappresentanza Generale e Direzione per l'Italia is the Italian company of the group, with office in Verona (Italy).
The sales activity is managed either via third-party (B2B) services and through a network of freelances (more than thousand, with many thousand users) working remotely. These normally operate by accessing central services: extranet portal, agencies and mobile portal (mobile services).

An access and identity management project - compliant with legal requirements defined by IVASS, the authority for insurance companies - has been successfully deployed in partnership with Intesys, solution specialist in Open Source Identity Management and System Integration.

The IAM infrastructure is there to manage - either for internal staff and for sales users - the (delegated) registration process, authorization, credential release and renewal (password policy) and enable (including provisioning) to systems associated to different user types.


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